Support Policy Page

Thank you for shopping at TK-Store.

If you are not completely satisfied with your purchase for any reason, please review our Refund and Return Policy. This Refund and Return Policy was generated by the TermsFeed Refund and Return Policy Generator.

The following terms apply to any product you purchase through us.

Explanation and Definitions

Explanation

Capitalized words have the following meanings. The following definitions have the same meaning whether they appear in the singular or plural form.

Definitions

For the purposes of this Refund and Return Policy:

“Company” (hereinafter referred to as “Company,” “we,” or “our”) in this Agreement refers to TK-Store.

“Product” means a product sold through the Service.

“Order” means your request to purchase a product from us.

“Service” means this website.

“Website” means TK-Store, accessible through Ebya.buzz.

“You” means an individual who accesses or uses the Service, or a company or other legal entity (if applicable) that accesses or uses the Service on behalf of that individual.

You have the right to cancel your order.

You have the right to cancel your order within 14 days without giving any reason.

The deadline for cancellation is 14 days from the date you receive the goods, or 14 days from the date a third party (not the carrier) designated by you receives the delivered products.

To exercise your cancellation right, you must inform us of your decision in a clear and explicit manner. You can notify us of your decision by:

By sending us an email:

We will process your refund within 14 days of receiving the returned goods. The refund will be processed using the same payment method you used when placing the order, and you will not be charged any refund processing fees.

Return Conditions

To ensure that the goods are eligible for return, please ensure that:

The goods were purchased within the past 14 days.

The goods are in their original packaging and unopened.

The following goods are not eligible for return:

Goods that are customized to your specifications or are clearly personalized.

Goods that are not suitable for return due to their nature, perishability, or expired shelf life.

Goods that are not suitable for return for health protection or hygiene reasons and were not sealed after delivery. Due to their nature, the goods are inextricably linked with other items upon delivery.

We reserve the right, at our sole discretion, to refuse the return of any goods that do not comply with the above return conditions. TK-Store.